3. Carmen didn't waste time, she was done with her client and took me immediately (most places take quick breaks, check their cells, etc.).
5. Carmen literally brought my very dull, dry, damaged hair BACK TO LIFE !! It STILL looks great almost a month later !!
Very friendly. Wonderful atmosphere. Fantastic work and fair prices. Will definitely be going back.
TAKE AWAY: Great products, service, prices and the salon is extremely clean, relaxing and BEAUTIFUL ! The free-standing wall waterfall and chandelier are GORGEOUS !!
Very relaxing environment. Pedicures are great. It would be helpful if customers were allowed to tip with card when paying credit or debit.
7. Next... I immediately got a full set of French tips. The nail tech was adorable and also knowledgeable. She took her time, was extremely detail-oriented and I swear, she didn't make one mistake. My nails, just like my hair, had a total makeover and still look great today !
I have been getting acrylic nails for 8 years and I have worked at a nail salon for 4. I recently had to change nail salons and I’ve been doing my research looking for the best reviewed nail salon so I decided to come here. I was hoping I could become a loyal customer to Thao Beauty Salon since the staff is super nice especially the receptionist and atmosphere is calm and clean but I have spent $130 at this place in less then 2 weeks and I’m not satisfied with my nails at all. ( I did get my hair cut by Carmen and it’s the best hair cut I ever got, I might come back for her she was so wonderful and caring about my curls)
I have been to nail salons in the MALL where the customer service is horrible and they charge $15 less for all services and my nails have lasted longer then this place. I really hoped this was the nail salon I was going to love and spend all my money at but I guess not. I’m so disappointed I wish they wouldn’t have charged me a leg and an arm for going back to fix THEIR mistake. Sorry Thao Beauty I guess this place isn’t for me.
Unfortunately after they fixed that nail the very NEXT day another came off the same way. In less then 5 Days after my refill 2 nails were lifted and fell off. I called and I was told “ Maybe acrylics weren’t for me” ? She probably didn’t mean it in a bad way but I was unsatified with my service and I wasn’t offered any accommodation. I then stated I might come in and get them taken off , they said they charge $15.
Great service friendly staff reasonable prices gave me the shape and length I wanted I'm very particular with things like my nails so I wasn't expecting to love them but I have to say they are perfect the salon is very clean and the chairs are very comfortable. I would highly recommend!
HIGHLY AND EXTREMELY RECOMMEND THAO !!! SOOOOOOOO WORTH IT !!!!
10. We were literally treated like ROYALTY !!
1. Customer service was amazing when I made initial phone call to schedule appointment. Host made every effort to accommodate MY schedule, made me feel like I was important and worth her time.
Thao is ABSOLUTELY AMAZING !! I live almost a half hour away but DEFINITELY, WITHOUT A SPECK OF A DOUBT, BELIEVE THAO IS WORTH THE TRIP ! And this is why...
9. We closed out and received EVERY possible discount. We weren't overcharged nor pressured for additional products or services.
She LISTENED to my needs and did NOT try to sell me on things I didn't need.
4. I was seated 15 mins. early. I simple cannot say enough about Carmen, she was extremely friendly and honest. My goal was to get my damaged hair trimmed and get advice as to how to repair the rest, as well as the possibility of color/highlights. I swear I kid you not, Carmen not only gave me an amazing cut, but gave me new color and advised me on hair products to keep my hair healthy. She also MADE SURE I took advantage to the holiday coupons they were offering.
Anyways, I got my full set Oct. 11th. By Hannah (sweet girl). The nail shape and polish work was beautiful but unfortunately on Oct.15th 4 Days later my pinkie nail lifted from the base and popped off. I decided to take off the polish and check my nails since it’s odd the nail lifted so quickly. EVERY single nail was lifted, I was so scared I was going to get fungus so I scheduled for a refill 9 Days later. My nails didn’t even last more then a week and 2 Days. I told them about the issue and they didn’t offer any accommodations, I don’t have a problem paying more since it’s a high end salon as long as I’m getting what I paid for, especially since I’m a college student so money is a little tight. I ended up paying full price for my refill but my nails were BEAUTIFUL ! But not even 4 Days later a nail lifted from the base AGAIN and popped off, at the time I was driving and scratched my eyebrow lol but it just popped off like a glued nail from Walmart... I called and they fixed it for me for free which I’m grateful for.
2. Arrived a half hour early and was greeted with a huge smile, was offered something to eat and drink and was offered to relax on the couch until Carmen, the AMAZING hair stylist, was ready for me.
8. Before closing out, I was asked if I was satisfied with everything and if I needed anything else. My fiance and I were also offered a snack for the way home : )
6. Carmen had me cut, colored and styled in less then an hour and was VERY personable !
Thao Beauty Salon Llc is a US Hair Care Studio based in Schnecksville, Pennsylvania. Thao Beauty Salon Llc is located at 4445 PA-309, Schnecksville, PA 18078, USA.
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